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| bob@bobowen.org |
Atlanta, GA |
(770) 841-6854 |
Summary
More than seven years of experience in designing, testing, and enhancing software for usability including more than five years focusing on software in the health care industry. Designed award-winning software interactions. Experience and training in software development and iterative software engineering methodologies.
Related Experience
| Product Usability Specialist |
March, 2008 – Present |
| UI Designer \ Usability Analyst (contract) |
March, 2007 – March, 2008 |
- Created detailed user interface specification documents.
- Collaborated with product management and development on information architecture for enterprise hospital system.
- Created user interface wireframes and collaborated with development for approval.
- Collaborated with other analysts on style guide development for enterprise hospital system.
- Provided user interface prototypes using Microsoft Visual Studio.
Patient Care Technologies — www.ptct.com
| Software Engineer \ Usability Advocate |
Jun, 2002 – March, 2007 |
- Organized company wide usability enhancement initiative providing basic usability process and design education across multiple departments.
- Instituted practices of expert analysis and hallway usability testing.
- Consulted with business analyst and graphic design teams regarding Maestro usability enhancements.
- Designed and programmed integration between Maestro and legacy applications using Meditech proprietary programming languages.
- Designed and Developed customized claims and reports.
- Studied the home heath vertical market including, hospice, Health Insurance Portability and Accountability Act (HIPAA), OASIS, and the Perspective Payment System (PPS).
| Owner |
Feb, 2002 – June 2006 |
- Owner and operator of a small web development consultancy using skills in XHTML, CSS, and PHP and tools such as Dreamweaver and Photoshop CS.
AppForge, Inc. — www.appforge.com
| Usability Engineer |
Jan. 2001 – Nov. 2001 |
- Received the Mobile Computing Demo God Award for the development of demonstration and user interface testing applications.
- Designed interactions for development and deployment of end-user applications to a wide variety of hardware and software platforms.
- Performed usability evaluations on user interface components and supporting tools.
- Consulted for web site usability enhancements.
- Created user documentation for user interface components.
- Designed and developed applications for Palm and PocketPC based handheld devices.
- Designed and implemented IDE integration and supporting applications for AppForge 2.0, through full life cycle using Visual Basic, COM, XML, and Visual C++.
| Human Factors Engineering Intern |
Mar. 2000 – Jan. 2001 |
- Conducted full scale usability testing for retail hardware and software.
- Received award for participation in the design of the next-generation Point of Sale User Interface for Domino’s Pizza.
- Developed high-fidelity user interface software prototypes to be used in usability testing using Visual Basic, COM, and Macromedia Flash.
- Researched and developed retail user interface guidelines.
- Created tool for automated analysis of usability test data, which was integrated into Microsoft Excel using Visual Basic.
| Technical Service Representative |
Jan. 1997 – Mar. 2000 |
- Provided technical support for multi-vendor Point of Sale systems.
- Designed and developed intranet web site for distribution of fix and replacement part information using PERL, JavaScript and HTML.
Education
Georgia Institute of Technology — www.gatech.edu
| Bachelor of Science in Computer Science |
Dec. 2000 |
- Achieved 3.75 major GPA including Dean’s List and President’s List recognition.
- Completed concentrations in Human-Computer Interaction and Software Engineering.
- Completed significant course work in databases, operating systems, software engineering, and user interface software. This included work with the following technologies: Linux, UNIX, C, Java, SQL, Oracle, UML, OOA/OOD, the user centered design process (UCD) and software engineering methodologies.
- Paid 100% of expenses through work at IBM and NCR while attending school.
Affiliations/Activities
- Computer Human Interaction Atlanta (chia.org)
References Provided Upon Request
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